Free live webinar: Hands‑On to Hands‑Off. Mon Nov 2, noon Mountain.

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Handled.by NXT Step Save my seat

Founding cohort · 25 companies · Starts November

Handled.

Build AI agents that do the work. You just approve it.

An 8-week live program for owners with a small team. Each agent gets one real job, your facts and rules it can't break. You build the first one until it runs without you, then stack the next one on top.

Save my free seatSee the 8 weeks
7 agentsdid their jobs in our agency before 8 AM, with nobody touching them
35 skillsstep-by-step instructions our agents follow to do our daily work
55 projectstracked on one map that an agent rebuilds every morning

Receipts from inside a real agency

Handled opens with its founding cohort, so the proof is our own agency. These agents ran on October 12 and nobody touched them.

7:01 AM

New buyers tagged

Every new buyer sorted into the CRM before anyone logged in.

  • TReads and writes in the real CRM
  • CRuns every morning with a receipt
7:30 AM

Live sites checked

12 client sites checked. One was out of date, so it went to the pile marked “needs you.”

  • AFlags it and waits for a human
  • CRuns every morning with a receipt
7:50 AM

Hours totaled

Every client's hours added up and ready to bill before the first coffee.

  • SWorks from the real client list
  • CRuns every morning with a receipt

Introducing Handled

In 8 weeks you pick the jobs that eat your best hours, build AI agents that run them inside your own rules, and hand them to your team with a folder anyone can open.

AI AssistantPlain AI chat
Handle my email.
Happy to help! Paste the emails you'd like me to answer and I'll draft replies.
Pasted 3 emails
“Thanks for reaching out! Most websites run about $2,500 and take 2 weeks.”Made-up price, in writing
“So sorry, Owen! I've processed your $3,000 refund.”Outside your refund policy
“Tuesday at 2pm works great. I'll send an invite.”That slot is already booked

Tomorrow you paste them in again. Three leads from Monday still have no reply.

Your STACK
Handle my email.

Done. I went through 42 new emails this morning.

  • S6 lead replies drafted with your real prices, in your voice
  • TChecked your calendar and offered Thursday at 10, the next open slot
  • AOwen's refund is waiting for you. Nothing went out without your OK.
  • CThis also runs on its own every morning at 7, with a receipt
  • KDana can run it from the folder while you're away
1 needs you: Owen's refund
Offer Owen store credit instead.
Drafted and waiting in your outbox. It sends when you say OK.

You made one call. Everything else is handled.

Example replies are illustrations.

01

Build your first agent, start to finish

One agent goes through all five layers until it runs without you. By Week 5 it runs, or you get your money back.

02

Stack it across the business

Weeks 6 to 8 add agents for marketing, sales, ops and finance. Each one passes the same tests.

03

Own your business folder

Your prices, policies and voice live in one place any session can read. It's skills, files and folders in your own account, yours forever.

04

You never build alone

8 live Tuesday sessions where we build it together, an office hour every Thursday and every recording for 12 months.

Fast action bonus

Get your email agent working before Week 0

A live 60-minute setup clinic for anyone who joins within 24 hours of the webinar.

In that hour you:

  • Move in your real prices, policies and voice
  • Run “Handle my email” on your own inbox
  • Leave with replies drafted from your facts, waiting for your OK

Join within 24 hours of the webinar and this one is yours.

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You use AI every day. Your business still runs through you.

It usually looks like this:

You got faster at your own work. The business still can't run a day without you.

Everything we teach runs in our agency first.

Reno's agency designs and builds websites, apps and marketing systems for local businesses and online brands.

Behind the client work it runs on a STACK: facts in folders, skills for the work, guardrails on prices, jobs on a schedule and a short pile each morning that needs a human.

Handled teaches the version that survived a real agency with real clients.

Our agency, Oct 12, 7 to 8 AM

7:01 New buyers taggedSorted into the CRM
7:19 Buyer list syncedDone
7:30 Live sites checked12 checked, 1 out of date
7:35 Client hours checkedDone
7:40 Task board rebuiltReady for the team
7:50 Business map rebuilt55 projects mapped
7:50 Hours totaledPer client, ready to bill

1 needs you: a live site doesn't match its code. Everything else is handled.

Build your STACK

Five layers sit under every job you hand over. Tap one to see what it does.

Source: everything it knows

Two drawers. Facts are what's true about your business: prices, policies, who's who. Skills are how you do the work. With both in place it stops making things up.

The payoff: answers come out right the first time, in your voice. Built in Weeks 0 and 1.

Skip a layer and the job still needs you. By Week 5 you have all five.

The agents you build, week by week

8 live weeks plus a Week 0 setup. Starts in November, takes a holiday break in late December and finishes in January. Every week ends with a yes-or-no proof test, so you know each layer works before you add the next.

Week 0S

Setup: your facts

Your folder, your map and your business facts moved in.

You get: the Start Here path, our starting skills library and six practice companies.

Proof test

A fresh chat explains your business back to you.

Week 1S

Source: your first agent

You pick its job. Your corrections become its first skill.

You get: the AI agent pack for your business type.

Proof test

A new chat uses the skill. Nothing retyped.

Week 2T

Tools: connect your agent

Connect the tools its job lives in: email, CRM, calendar and docs.

Proof test

It reads and writes in your real tools. No copy and paste.

Week 3A

Approvals: rules it can't break

Gates on prices and facts. Your agent stops before anything goes out.

Proof test

A wrong price gets blocked. It stops and waits for your OK.

Week 4C

Cadence: it runs on its own

Your agent runs on a schedule and leaves a receipt.

Proof test

It ran without being asked and left a receipt.

Week 5K

Keys: hand it to your team

Someone on your team takes over your agent. Guarantee checkpoint.

You get: the team AI rules template and a team onboarding session.

Proof test

Someone else runs it from the folder.

Week 6+1

Stack it wide: growth agents

Marketing and sales agents, built from our starting skills.

Optional: the advanced track starts (VS Code, GitHub, Vercel and Supabase).

Proof test

A second agent passes the same tests.

Week 7+1

Stack it wide: operations agents

Ops, finance and planning agents.

Proof test

Another agent runs on its own schedule.

Week 8ALL

Full STACK

Keys across every agent. Graduation.

Proof test

The “AI turned off” test: your team still knows who owns what.

Exact session dates go out before checkout opens. AI tools change fast, so we may swap a tool along the way. The proof tests stay the same.

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Your best hours go to work that doesn't need you.

You started this business to sell, to make the calls and to do the work you're best at. Most weeks, email, follow-ups and admin take the best of those hours.

You fix that one job at a time. Each job you hand over comes off your week for good, and the next one stacks on top.

And your team?

Handled gives your people a job with its folder and its rules. They run it, and they keep the judgment calls a person should make.

In Week 5 you hand a job to one of them. The proof test: someone else runs it from the folder.

You stay in control of every switch.

You, the owner

Example week
  • Answer the same pricing questions by emailS
  • Chase the quotes nobody replied toC
  • Rebuild the weekly numbers by handC
  • Decide on a refundneeds you

Your office manager

Example week
  • Copy bookings from email into the calendarT
  • Run the follow-up job from the folderK

Crossed out: handed to the STACK. The letter shows which layer took it.

How many hours could you hand off?

The hands-off calculator comes with Handled, and you can try it free now. Pick your kind of business, change any number to match your week and see which jobs move first.

Open the calculator

Sample: a field services company

Quote requests3 hrs back
Scheduling service calls2.4 hrs back
Follow up on open quotes1.6 hrs back
Invoice reminders1.4 hrs back
+ 4 more jobs

12.7 hrs a week back. About $18,491 a year at $28 an hour.

We teach owners to build AI that runs the work.

Everything in Handled ran inside our own agency first. We teach the version that survived a real business with real clients.

That includes the unglamorous parts: the facts file that stops a wrong price, the approval gate that holds a refund until a person says yes and the receipt that proves a job ran.

Most AI demos skip those parts. Our week depends on them.

What we're building toward

Photo of Reno goes here

Meet Reno

He runs his own agency on the system he teaches.

Reno owns Badmouth Digital, a design and development agency that builds websites, apps and marketing systems for local businesses and online brands.

The STACK is how his agency runs day to day. Handled teaches owners to build the same thing for their own business.

Reno's story goes here: how he got here, the first job he handed off and what changed.

Handled goes further when your team joins.

Week 5 is the week you hand a job to your team. Team seats get their own onboarding session that week, and they build alongside you after it.

Team seats are $497 each, as many as you like, and they don't count toward the 25.

See the pricing

One program, three returns

Hours

Your week back

  • The follow-ups you stop doing at night
  • The answers you stop retyping
  • The numbers you stop rebuilding by hand

Hiring

The hire you can wait on

  • See the salary number for your own week in the calculator
  • Hire for judgment once the busywork runs
  • Bring a new hire up to speed from the folder

Ownership

A business that runs without you

  • Facts in one place anyone can open
  • Jobs your team runs from a folder
  • A receipt for every job that ran

Three things you get the day you join

Before the first live session, these are already yours.

01 · The library

Our starting skills

The real skills we run our own agency on, sorted by department and business type. Licensed for your own business.

02 · Practice

Practice companies

Six ready-made business folders, one per business type. Try every layer there before you touch your own.

03 · Your start

The member area and Start Here path

Claude plan, cloud drive and first folder, set up before Week 0. Plus the hands-off calculator and the STACK cheat card.

Bonuses that land along the way

Each one shows up the week you need it.

Week 1

AI agent pack for your business type

Ready-to-run agents like a review requester, quote follow-up and rebooking reminder, each one a skill plus its folder.

Week 5

Team AI rules template

What staff can and can't give AI, privacy and approvals. Guardrails for people.

Week 5 · Live

Team onboarding session

For your team seats, the week you hand the job over.

Weeks 6 to 8

The advanced track

Optional. VS Code, GitHub, Vercel and Supabase, for when you want to go further.

After Week 8

Free retake of the next cohort

Within 12 months, space permitting, if you fall behind. Conditions in the questions below.

Within 24 hours · Live

“Handle my email” setup clinic

For anyone who joins within 24 hours of the webinar. Working on your own emails before Week 0.

Everything that's waiting for you

What you getWhen
8 live Tuesday sessionsWeekly
Office hour every ThursdayWeekly
A proof test every weekWeekly
Member area and Start Here pathDay one
Starting skills libraryDay one
Six practice companiesDay one
Hands-off calculator and STACK cheat cardDay one
AI agent pack for your business typeWeek 1
Team AI rules template and team onboardingWeek 5
Advanced track (optional)Weeks 6 to 8
Every recording12 months after Week 8
Everything you buildYours forever

Every option includes

Best price

Pay in full

$1,997

One payment. Saves $502 over the payment plan.

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Payment plan

$833 × 3 months

$2,499 total. Same program, split three ways. All three payments are owed in full, even after Week 8 ends.

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Team seats

Bring your team. $497 per seat.

Add as many people from your company as you like. They don't count toward the 25 companies.

$497 / seat

Checkout opens on the webinar, Mon Nov 2 at noon Mountain, and closes Mon Nov 9. Founding cohort only at this price. You need your own paid Claude plan and a cloud drive (we recommend Dropbox).

Your first agent runs by Week 5, or your money back.

Every week ends with a proof test, so “running” is a yes or no you can see. Your part is simple:

  • Attend or watch at least 4 of the first 5 sessions.
  • Hand in each week's proof-test file.
  • If you did both and the agent isn't running by the end of Week 5, you get a full refund of what you've paid and the plan stops.

Questions we hear from owners

“I don't have time for this.”

One live session on Tuesdays (about 90 minutes) and an optional office hour on Thursdays, all recorded. The session time is building time: about half of each one is building it together.

“I've tried AI courses before.”

Every week ends with a yes-or-no proof test on your own business, so you know a layer works before you add the next. And your first agent runs by Week 5, or your money back.

“Do I need to know how to code?”

No. Everything you build is skills, files and folders in Claude. If you want to go further, the optional advanced track covers VS Code, GitHub, Vercel and Supabase.

“Will it work for my kind of business?”

We practice on six business types: an agency, a field service, a walk-in and appointment business, an online store, a coaching business and a course business. You then build on your own.

“Will you build it for me?”

You build it, live, with us every Tuesday and Thursday. That's why you can run it, change it and switch any part of it off yourself.

“It's just me. I don't have a team.”

Handled is built for owners with a small team, because Week 5 hands a job to someone on it. Running solo? Bring the question to the webinar and we'll tell you straight if it fits.

“Is AI going to replace my team?”

Your team keeps the judgment calls. In Week 5 they take over a job with its folder and its rules, and the AI does the copying, chasing and sorting that ate their week.

“Can my team join?”

Yes. Team seats are $497 each, unlimited per company. Week 5 is the week you hand a job to your team, and team seats get their own onboarding session.

“What if I fall behind?”

Every session is recorded. You can also retake the next cohort free within 12 months, space permitting.

To qualify, attend or watch at least 6 of the 8 sessions and hand in your Week 1 to 5 proof-test files. The retake isn't available after a guarantee refund.

“What tools do I need?”

Your own paid Claude plan and a cloud drive. We recommend Dropbox. We set both up with you before Week 0.

“How long do I keep access?”

Recordings and the course area stay open for 12 months after Week 8. What you build is skills, files and folders in your own account, so it stays yours forever.

“When does it start?”

November, with a holiday break in late December. We finish in January. Exact dates go out before checkout opens.

The founding cohort starts in November.

Checkout opens on the webinar, Mon Nov 2 at noon Mountain, and closes Mon Nov 9. Twenty-five companies get the founding price.

Keep running it yourself

  • Every job still runs through you
  • AI that guesses your prices and forgets your rules
  • Copying and pasting between a chat window and your inbox
  • A team that waits on you for answers
  • The follow-ups you still do at night

Hand it off with Handled

  • Your first agent running by Week 5, or your money back
  • Your facts in one place, so AI stops guessing
  • An approval gate on anything that matters
  • A team that runs your agents from a folder
  • A receipt for every job that ran

Save my free seat

$1,997 in full or 3 payments of $833. Team seats are $497 each.

Free live webinar: Hands‑On to Hands‑Off

Watch us build an AI agent, live.

First a bare AI agent botches an inbox. Then the STACK fixes it.

A free live webinar for owners with a small team. Each STACK layer fixes one mistake, live, on a business like yours.

What you'll see

  • An email agent run with nothing behind it, and every mistake it makes
  • Each of the five layers fixing one of those mistakes, live
  • The same agent on two business types the room picks
  • The hands-off calculator, run on real numbers
  • Handled, the 8-week program, and how the 25 founding seats work
  • A gift for everyone in the room, handed out live only
Mon Nov 2Noon MountainLive on ZoomAbout 75 minutes plus Q&A

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Your Zoom link comes by email before Nov 2.

Free. One email with your link, then reminders before it starts.